An unprecedented software glitch generated an incorrect payout for Jackpot Quickmix 2 on 11 November.
In a media release issued on 21 November, TAB state that corrective action has been taken to prevent a recurrence.
The payout should have been R3 694.
TAB accountholder balances will be automatically adjusted, while affected retail customers are requested to lodge a claim in the normal way or contact TAB Customer Care on 0861 444 822.
TAB apologises to customers for any inconvenience arising from the glitch.
Ed – thanks to those readers that raised the issue of the paltry R11-40 dividend. Their persistence and patience has been rewarded!