Customers should never be collateral damage of power transitions or other malicious agendas!
That seems to be a real danger and one that needs to be managed properly.
This was the gist of messages from readers who contacted the Sporting Post on Saturday after Tellytrack.com cut the live feed from the thrill of the Gr1 WSB Cape Fillies Guineas finish to show a static view of a cloud shrouded Turffontein for ages.
Grant van Niekerk and Chansonette (Pic – Chase Liebenberg)
It was absolutely astonishing. Yet they did it.
Grant van Niekerk was still clenching his fist and patting the elated Plattner team welcoming committee after Chansonette’s shock victory in the Gr1, when Tellytrack.com’s live local racing feed cut away to a static view of Turffontein and an announcement that racing there was delayed.
The Sporting Post fielded a barrage of outrage from customers, including some based in Europe, who asked us who is running Tellytrack and making these crackpot decisions.
“If it’s not malice, it’s an outrageous disconnect from reality. It can’t be anything in between,” said a customer.
Our new 4Racing CEO Fundi Sithebe may find that her promises and undertakings made in Wednesday’s ‘new dawn’ speech could yet come back to haunt her if the ego’s and agendas are not managed out of the show.
The missing carryover at Kenilworth’s Gr1 meeting, then the petulance of the Tellytrack action to cut the feed. It’s not good enough – all those customers that are still left want to do is race.
Thanks to Donovan Everitt who advised us that Cape Racing have a terrific feed via www.caperacing.co.za – watch it free and uninterrupted. See below.
