A Sporting Post reader asked recently why his monthly streaming costs for Tellytrack had gone up 25% from what he paid in August, to October.
“In August I paid R79 for monthly streaming of Tellytrack. Yesterday I saw it is now R99 a month for streaming. In my opinion, nothing has changed from August till now to justify a 25% increase in monthly fees. Why is Tellytrack ripping off the general Public?” he wrote on the SP comments platform.
The Sporting Post requested a response and received the following explanation from Lance Smith, Acting Executive : Phumelela International Operations & Tellytrack.
Mr Smith was tasked by the partners of Tellytrack to manage the organisation during the period until the 4Racing takeover of Phumelela’s racing assets and explains that during this time he has reviewed many aspects of the business, of which one was the Tellytrack.com membership fees.
“My review of the monthly membership fee revealed that in 2015,when the streaming service started, the membership fee was R69,95. This was then increased in 2017 to R 79.95 and remained the price until my review now in 2021. The increase that we have put through this year is roughly an inflationary increase for the past + 4 years. Whilst the annual and monthly fees were increased, it was clear that the daily membership cost of R 24.95 was too high and this was dropped by 60% to R10 per day.I trust that this gives some background to the % increases/decreases this year of the Tellytrack membership fees.”