‘We Have Gone Backwards’ – Racing Fan

It's a technical and design train smash

There is unquestionably a time and a place for ‘educating the newbies’. But racing coverage must cater to the punters and bettors first.

Simply, the new Racing 240 channel needs to get its act together quickly or it will further erode the dwindling racing customer base.

So says lifetime punter and racing fanatic Michael Jacobs of Cape Town, who dropped the Sporting Post mailbag a line.

Like many players, beyond the technical issues, Mr Jacobs is not happy with aspects of the information, graphics, layout.

He says that the new channel is a huge disappointment, and racing coverage has actually gone backwards.

“Firstly the layout of the screen leaves a lot to be desired – the contrast and colour scheme itself is hard on the eyes. Then where is the scrolling of previous results? What was wrong with the tote pools displayed above the betting bar? What has happened to the swinger dividends – are they it not important? And exotic bet updates and minimum progressive dividends? Punters need INFORMATION, we need to get kept up to date as the meeting progresses. Very often the final results are only shown after the following race! Tellytrack was a million times better than what we have now! I really never thought I would ever say that!” adds Michael Jacobs.

After weeks of technical gremlins, the Sporting Post has conveyed the regular feedback from readers directly to Racing 240 Chief, Stephen Watson.

We are expecting an update soon, including news of some new features.

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